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Job Details


       
 
Job Posted on :01/09/2016
       
  Company Name : CONVERGYS India Services Pvt Ltd
  Company Profile :

CONVERGYS India Services Pvt Ltd Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated. Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs. Download PPT Photo 1  

  Job Title : Technical Support Associate
  No of Vacancy : 5
  Job Description :

Job Description: - Inbound technical Support. Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop. Roles & Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Candidate Profile- Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply. BE/Btech freshers are also eligible. Excellent verbal and written communication skills. Flexible with 24/7 Environment. Salary up to 26,000 take home & attractive Incentives amount. Additional Benefits- Two way A/C cabs. (Convergys was awarded for best in industry transport service). Medical insurance worth 1 lakhs. Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs Gratuity Education Assistance plan Annual entitlement of up to INR 24,000. Employee / corporate discounts at majority of retail chains / hospitals / laboratories. For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:- Walk in to Convergys Recruitment Center: Gurgaon: Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon. Contact Yashika-9999125121 or Govind walia-8826295818

  Desired candidate profile :

Please refer to the Job description above

  Qualification : Any Graduate
  Skills : UG: Any Graduate - Any Specialization, Graduation Not Required PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
  Minimum Experience : Fresher
  Maximum Experience : 5 years
  Location : India-Gurgaon
  Job Code :
  Contact Details : HR Manager,
CONVERGYS India Services Pvt Ltd ,
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      How to Apply